Journal of Professional Nursing
Volume 25, Issue 1 , Pages 23-29 , January 2009

The Impact of Trait Emotional Intelligence on Nursing Team Performance and Cohesiveness

  • Jordi Quoidbach

      Affiliations

    • University of Liège -Personality and Individual Differences Unit, B-4000 Liège, Belgium
    • Corresponding Author InformationAddress correspondence to Dr. Quoidbach: University of Liège-Personality and Individual Differences Unit, 5 Bld du Rectorat (B32), B-4000 Liège, Belgium.
  • ,
  • Michel Hansenne, PhD

      Affiliations

    • University of Liège -Personality and Individual Differences Unit, B-4000 Liège, Belgium

References 

  1. Abraham R. Emotional intelligence in organizations: A conceptualization. Genetic, Social, and General Psychology Monographs. 1999;125:209–219
  2. Austin EJ, Saklofske DH, Huang SHS, McKenney D. Measurement of trait emotional intelligence: Testing and cross-validating a modified version of Schutte et al.'s (1998) measure. Personality and Individual Differences. 2004;36:555–562
  3. Averill JR, Nunley EP. Voyages of the heart: Living an emotionally creative life. New York: Free Press; 1992;
  4. Bachman J, Stein S, Campbell K, Sitarenios G. Emotional intelligence in the collection of debt. International Journal of Selection and Assessment. 2000;8:176–182
  5. Bakker A, Le Blanc M, Schaufeli W. Burnout contagion among intensive care nurses. Journal of Advanced Nursing. 2005;51:276–285
  6. Bar-On R. The Emotional Intelligence Inventory (EQ-I): Technical manual. Toronto: Multi-Health Systems; 1997;
  7. Bar-On R. Bar-On Emotional Quotient Inventory (EQ-I): Technical Manual. Toronto, Canada: Multi-Health Systems; 2002;
  8. Barrett G. V., Miguel R. F., Tan J. A., Hurd J. M. (2001). Emotional intelligence: The Madison Avenue approach to science and professional practice. Unpublished paper.
  9. Barrick MR, Stewart GL, Neubert MJ, Mount MK. Relating member ability and personality to work-team processes and team effectiveness. Journal of Applied Psychology. 1998;83:377–391
  10. Blake RR, Mouton JS. The managerial grid. Houston: Gulf; 1964;
  11. Buchanan, L.B. (1998). The impact of Big Five personality characteristics on group cohesion and creative task performance. Unpublished doctoral dissertation, Virginia Polytechnic Institute and State University, Blacksburg.
  12. Carron A. Cohesiveness in sports groups: Interpretations and considerations. Journal of Sport Psychology. 1982;4:123–138
  13. Ciarrochi J, Deane FP, Anderson S. Emotional intelligence moderates the relationship between stress and mental health. Personality and Individual Differences. 2002;32:197–209
  14. Cooper RK, Sawaf A. Executive EQ: Emotional intelligence in leaders and organizations. New York: Grosset/Putnam; 1997;
  15. Dobbins G, Zaccaro S. The effects of group cohesion and leader behaviour on subordinate satisfaction. Group and Organization Studies. 1986;11:203–219
  16. Dulewicz V, Higgs M. Emotional intelligence: A review and evaluation study. Journal of Managerial Psychology. 2000;15:341–372
  17. Dyer W. Team building: Current issues and alternatives (3rd ed.). New York: Addison Wesley; 1995;
  18. Feyerherm AE, Rice CL. Emotional Intelligence and Team Performance: The good, the bad and the ugly. International Journal of Organizational Analysis. 2002;10:343–362
  19. George JM. Emotions and leadership. The role of emotional intelligence. Human Relations. 2000;53:1027–1044
  20. Gerits L, Derksen JJL, Verbruggen AB, Katzko M. Emotional intelligence profiles of nurses caring for people with severe behaviour problems. Personality and Individual Differences. 2005;38:33–43
  21. Goleman D. Emotional intelligence. New York: Bantam Books; 1995;
  22. Goleman D. Working with emotional intelligence. New York: Bantam Books; 1998;
  23. Gond, J.-P., Mignonac, K. (2002). Emotions, leadership et évolution des conditions d'accès aux postes de direction. Note LIRHE, no. 358 (02-2), 24 pp.
  24. Hackman JR. The design of work teams. In:  Lorsch J editors. Handbook of organization behavior. Englewood Cliffs, NJ: Prentice Hall; 1987;p. 315–342
  25. Hackman JR. Conclusion: Creating more effective work groups in organizations. In:  Hackman JR editors. Groups that work (and those that don't). San Francisco, CA: Jossey-Bass; 1990;
  26. Hay Group. Emotional intelligence: A “soft” skill with a hard edge. http://ei.haygroup.com/about_ei/2000;
  27. Janovics J, Christiansen ND. In: Emotional intelligence at the workplace. Paper presented at the 16th Annual Conference of the Society of Industrial and Organizational Psychology. San Diego, CA. 2001;
  28. Jordan PJ, Troth AC. Emotional intelligence and conflict resolution: Implications for human resource development. In:  Callahan JL,  McCollum EE editor. Advances in developing human resources, special edition perspectives of emotion and organizational change. vol. 4:2002;p. 62–79
  29. Jordan PJ, Troth AC. Managing emotions during team problem solving: Emotional intelligence and conflict resolution. Human Performance. 2004;17:195–218
  30. Jordan PJ, Ashkanasy NM, Härtel CEJ, Hooper GS. Workgroup emotional intelligence: Scale development and relationship to team process effectiveness and goal focus. Human Resource Management Review. 2002;12:195–214
  31. Katzenbach J, Smith D. Les équipes haute performance: Imagination et discipline. Paris: Dunod; 1994;
  32. Kooker BM, Shoultz J, Codier E. Identifying emotional intelligence in professional nursing practice. Journal of Professional Nursing. 2007;23:30–36
  33. Landa, J. M. A., Lopez-Zafra, E., Martos, M. P. B., Guilar-Luzon, M. (In press). The relationship between emotional intelligence, occupational stress and health in nurses: A questionnaire survey. International Journal of Nursing Studies.
  34. Langer S. Utilisation d'un outil d'évaluation de la satisfaction au travail du personnel de soins: Expérience menée au C.H.R. de liège. Mémoire de licence en Science de la Santé Publique non publié. Liège: Université de Liège; 2004;
  35. Mcqueen ACH. Emotional intelligence in nursing work. Journal of Advanced Nursing. 2004;47:101–108
  36. Mayer JD, Caruso DR, Salovey P. Selecting a measure of emotional intelligence. In:  Bar-On R,  Parker JDA editor. Handbook of emotional intelligence. San Francisco, CA: Jossey-Bass; 2000;p. 320–342
  37. Mayer JD, Salovey P, Caruso DR. Models of emotional intelligence. In:  Sternberg J editors. Handbook of intelligence. Cambridge, England: Cambridge University Press; 2000;p. 396–420
  38. Mayer JD, Salovey P. What is emotional intelligence?. In:  Salovey P,  Sluyter DJ editor. Emotional development and emotional intelligence: Educational implications. New York: Basic Books; 1997;p. 3–31
  39. Mayer JD, Stevens A. An emerging understanding of the reflective (meta-) experience of mood. Journal of Research in Personality. 1994;28:351–373
  40. Mayer JD, DiPaolo MT, Salovey P. Perceiving affective content in ambiguous visual stimuli: A component of emotional intelligence. Journal of Personality Assessment. 1990;54:772–781
  41. Miville ML, Carlozzi AF, Gushue GV, Schara SL, Ueda M. Mental health counsellor qualities for a diverse clientele: Linking empathy, universal-diverse orientation, and emotional intelligence. Journal of Mental Health Counseling. 2006;28:151–165
  42. Montes-Berges B, Augusto JM. Exploring the relationship between perceived emotional intelligence, coping, social support and mental health in nursing students. Journal of Psychiatric and Mental Health Nursing. 2007;14:163–171
  43. Petrides KV, Furnham A. On the dimensional structure of emotional intelligence. Personality and Individual Differences. 2000;29:313–320
  44. Petrides KV, Furnham A. Trait emotional intelligence: Behavioural validation in two studies of emotion recognition and reactivity to mood induction. European Journal of Personality. 2003;17:39–57
  45. Prati L, Douglas C, Ferris GR, Ammeter AP, Buckley MR. Emotional intelligence, leadership effectiveness, and team outcomes. International Journal of Organizational Analysis. 2003;11:21–40
  46. Rapisarda BA. The impact of emotional intelligence on work team cohesiveness and performance. International Journal of Organizational Analysis. 2002;10:363–379
  47. Savoie A, Brunet L. Les équipes de travail: Champ d'intervention privilégié pour les psychologies. In:  Bernaud J-L,  Lemoine C editor. Traité de psychologie du travail et des organisations. Paris: Dunod; 2000;p. 171–203
  48. Salovey P, Mayer JD. Emotional intelligence. Imagination, Cognition and Personality. 1990;9:185–211
  49. Schutte NS, Malouff JM, Hall LE, Haggerty DJ, Cooper JT, Golden CJ, et al. Development and validation of a measure of emotional intelligence. Personality and Individual Differences. 1998;25:167–177
  50. Thoits PA. The sociology of emotions. Annual Review of Sociology. 1989;15:317–342
  51. Weisinger H. Emotional intelligence at work: The untapped edge for success. San Francisco, CA: Jossey-Bass; 1998;
  52. Zeidner M, Matthews G, Roberts R. Emotional intelligence in the workplace: A critical review. Applied Psychology: An International Review. 2004;53:371–399

PII: S8755-7223(07)00289-X

doi: 10.1016/j.profnurs.2007.12.002

Journal of Professional Nursing
Volume 25, Issue 1 , Pages 23-29 , January 2009