Journal of Professional Nursing
Volume 25, Issue 5 , Pages 299-306 , September 2009

Bullying of Staff Registered Nurses in the Workplace: A Preliminary Study for Developing Personal and Organizational Strategies for the Transformation of Hostile to Healthy Workplace Environments

  • Judith A. Vessey, PhD, MBA, FAAN

      Affiliations

    • Associate Professor, Boston College, William F. Connell School of Nursing, Chestnut Hill, MA
    • Corresponding Author InformationAddress correspondence to Dr. Vessey: Boston College, William F. Connell School of Nursing, Cushing Hall, 140 Commonwealth Avenue, Chestnut Hill, MA 02482.
  • ,
  • Rosanna F. DeMarco, PhD, APRN, BC, ACRN

      Affiliations

    • Associate Professor, Boston College, William F. Connell School of Nursing, Chestnut Hill, MA
  • ,
  • Donna A. Gaffney, DNSc, APRN, BC, FAAN

      Affiliations

    • Faculty, International Trauma Center, New York, NY
  • ,
  • Wendy C. Budin, PhD, RN-BC

      Affiliations

    • Director of Nursing Research, NYU Langone Medical Center, New York, NY

References 

  1. American Association of Colleges of Nursing . AACN/UHC nurse residency program. Retrieved December 30, 2007, from http://www.aacn.nche.edu/education/nurseresidency.htm
  2. American Nurses Association . Analysis of the American Nurses Association staffing survey. Warwick, RI: Cornerstone Communications Group; 2001;
  3. Begley CM. Irish nursing students' changing levels of assertiveness during their pre-registration programme. Nurse Education Today. 2004;24:501–510
  4. Blegen MA. Nurses' job satisfaction: A meta-analysis of related variables. Nursing Research. 1993;42:36–41
  5. Bowles C, Candela L. First job experiences of recent RN graduates. Journal of Nursing Administration. 2005;35:130–137
  6. Clark PA, Leddy K, Drain M, Kaldenberg D. State nursing shortages and patient satisfaction. Journal of Nursing Care Quality. 2006;22:119–127
  7. Cole A. Fighting the bully. Health Services Journal. 1996;106:22–24
  8. Cortina LM, Magley J. Raising voice, risking retaliation: Events following interpersonal mistreatment in the workplace. Journal of Occupational Health Psychology. 2003;8:247–265
  9. Deans C. Nurses and occupational violence: The role of organisational support in moderating professional competence. Australian Journal of Advanced Nursing. 2003;22:14–18
  10. Deans C. Nurses and occupational violence: The role of organisational support in moderating professional competence. Australian Journal of Advanced Nursing. 2004;22:14–18
  11. DeMarco RF. Caring to confront in the workplace: An ethical perspective for nurses. Nursing Outlook. 1998;46:130–135
  12. DeMarco RF. Two theories/A sharper lens: The staff nurse voice in the workplace. Journal of Professional Nursing. 2002;38:549–556
  13. DeMarco RF, Roberts SJ, Chandler GE. The use of a writing group to enhance voice and connection among staff nurses. Journal for Nurses in Staff Development. 2005;21:85–90
  14. Duddle M, Boughton M. Intraprofessional relations in nursing. Journal of Advanced Nursing. 2007;59:29–37
  15. Farrell GA, Bobrowski C, Bobrowski P. Scoping workplace aggression in nursing: Findings from an Australian study. Journal of Advanced Nursing. 2006;55:778–787
  16. Gannett (2007). http://www.gannett.com/.
  17. Gilmour D, Hamlin L. Bullying and harassment in perioperative settings. British Journal of Perioperative Nursing. 2003;13:79–85
  18. Graveson G. Workplace bullying—the abuse of power. British Journal of Theatre Nursing. 1998;7:21–23
  19. Griffin M. Teaching cognitive rehearsal as a shield for lateral violence: An intervention for newly licensed nurses. Journal of Continuing Education in Nursing. 2004;35:257–263
  20. Gunnarsdottir HK, Sveinsdottir H, Bernburg JG, Fridriksdottir H, Tomasson K. Lifestyle, harassment at work and self-assessed health of female flight attendants, nurses and teachers. Work. 2006;27:165–172
  21. Hegney D, Eley R, Plank A, Buikstra E, Parker V. Workplace violence in Queensland, Australia: The results of a comparative study. International Journal of Nursing Practice. 2006;12:220–231
  22. Hegyvary ST, Haussman RK. Correlates of the quality of nursing care. Journal of Nursing Administration. 1976;6:22–27
  23. Hughes, A. (2003). Being bullied: What an insight. British Journal of Perioperative Nursing, 13, 166-168, 171-173.
  24. Jackson D, Clare J, Mannix J. Who would want to be a nurse? Violence in the workplace—a factor in recruitment and retention. Journal of Nursing Management. 2002;10:13–20
  25. Jackson D, Firtko A, Edenborough M. Personal resilience as a strategy for surviving and thriving in the face of workplace adversity: A literature review. Journal of Advanced Nursing. 2007;60:1–9
  26. Kwok RPW, Law YK, Li KE, Ng YC, Cheung MH, Fung VKP, et al. Prevalence of workplace violence against nurses in Hong Kong. Hong Kong Medical Journal. 2006;12:6–9
  27. Lewis MA. Nurse bullying: Organizational considerations in the maintenance and perpetration of health care bullying cultures. Journal of Nursing Management. 2006;14:52–54
  28. Long J. Battle of the bullies. Nursing Management. 1996;3:10–11
  29. Longo J. Bullying in the workplace. Reversing a culture. Silver Spring, MD: Center for American Nurses; 2007;
  30. Mayhew C, Chappell D. Bullying and the health workforce. Lamp. 2002;59:29–30
  31. McKenna BG, Smith NA, Poole SJ, Coverdale JH. Horizontal violence: Experiences of registered nurses in their first year of practice. Journal of Advanced Nursing. 2003;42:90–96
  32. McVicar A. Workplace stress in nursing: A literature review. Journal of Advanced Nursing. 2003;43:633–642
  33. Mooney M. Professional socialization: The key to survival as a newly qualified nurse. International Journal of Nursing Practice. 2007;13:75–80
  34. Moyad FA, Daraiseh N, Shell R, Salem S. Workplace bullying: A systematic review of risk factors and outcomes. Theoretical Issues in Ergonomics Science. 2006;7:311–327
  35. Normandale S, Davies J. Bullying at work. Community Practitioner. 2002;75:474–477
  36. Nurse.com (2007). http://www.nurse.com/.
  37. Quine L. Workplace bullying in NHS community trust: Staff questionnaire survey. British Medical Journal. 1999;318:228–232
  38. Quine L. Workplace bullying in nurses. Journal of Health Psychology. 2001;6:73–84
  39. Randle J. Bullying in the nursing profession. Journal of Advanced Nursing. 2003;43:395–401
  40. Rutherford A, Rissel C. A survey of workplace bullying in a health sector organization. Australian Health Review. 2004;28:65–72
  41. Sofield L, Salmond SW. Workplace violence. A focus on verbal abuse and intent to leave the organization. Orthopaedic Nursing. 2003;22:274–283
  42. Stevens S. Nursing workforce retention: Challenging a bullying culture. Health Affairs. 2002;21:189–193
  43. SurveyMonkey (2007). http://surveymonkey.com/.
  44. Vessey J, DeMarco R. Bullying scenarios and solutions. Nursing Spectrum. 2007;10:

PII: S8755-7223(09)00032-5

doi: 10.1016/j.profnurs.2009.01.022

Journal of Professional Nursing
Volume 25, Issue 5 , Pages 299-306 , September 2009